Speach? I had enough of typing messages back and forth and wanted to actually speak to someone! At one point of time he told me basically that going online and communicating that way was actually speach. I would get the same man everytime and he wouldn't really listen to me and just transfer me to a line where there was a recording. There still was no response except for the automated response listed above.Īfter 72 hours elapsed, I decided I would try to call them. Because there was no response to actually resolve the problem, I e-mailed them again after the 72 hours had passed. Sounds nice doesn't it? Well, what they said (or actually wrote) is false. Should you have another question or would like to send us additional information, please contact us by using our online Contact Customer Support page found at: Any email sent as a response to this Acknowledgement will not reach us. IMPORTANT NOTE: Please do not respond to this email. To speed up the process, we ask that you do not send in multiple messages about the same issue. However, there may be times when it will take up to 72 hours for you to receive a response. We understand the need to get your question answered quickly, and in most circumstances we do so within 24 to 36 hours. Your question is very important to us and will be treated with our full attention.

Thank you for writing to eBay Customer Support. All I ever received was an automated response. As a result of the loss of the discount and the very poor service from the support person, I e-mailed them. On December 28, 2017, after taking over ONE hour for a support person to take care of what turned out to be a simple ordering problem, I lost an opportunity to get a discount because the deadline to take advantage of it ended. This complaint is concerning a lack of responsiveness of eBay to a customer and very poor support.

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